Are you fluent in Danish and looking to join an international team that’s making the digital world a safer space? We are now hiring Danish-speaking Customer Support Agents on behalf of our client – a global tech company specializing in online content moderation for digital marketplaces.

This is a full-time opportunity based in Malta, with a flexible hybrid model that allows you to work both from the office and from the comfort of your home.

Your Responsibilities:

• Assist users and respond to their inquiries via email (no phone support).

• Identify and report trends and common user issues to internal teams.

• Participate in training sessions to stay up to date with moderation rules, policies, and tools.

• Collaborate with team members to ensure a consistent and safe user experience.

• Support dispute resolution between buyers and sellers on online platforms.

• Monitor content and enforce compliance with company and legal guidelines.

• Work closely with external partners when needed.

 What We’re Looking For:

• Native-level or fluent Danish speaker with strong English skills.

• Strong attention to detail and a sharp eye for spotting inconsistencies.

• Reliable, responsible, and able to work independently.

• Interest in digital trends, marketplaces, and online community safety.

• Ability to make sound decisions in a fast-paced environment.

 We Offer:

• A full-time, stable role with a leading client in the tech and content moderation space.

• Hybrid work setup – work remotely in Malta or from the modern office in Qormi.

• Career progression opportunities into specialist or leadership roles.

• Comprehensive training and constant professional feedback.

• Health insurance and wellness support, including eye care and mental well-being assistance.

• Performance bonuses and “work from home” allowances.

• Extra vacation days and flexible scheduling with no night shifts.

• Corporate discounts (gyms, shops, taxis, etc.).

• Free transport from selected locations in Malta to the office.

• A vibrant and multicultural work environment with regular team events and social activities.

Why Move to Malta?

• Over 300 days of sunshine a year ☀️

• Affordable Mediterranean lifestyle

• Thriving international community

• English-speaking environment

• Excellent healthcare system

• Beautiful beaches, historical sites, and vibrant nightlife

• Low cost of living compared to other EU countries

This is your chance to build a meaningful career while living on one of Europe’s most beautiful islands!

Ready to apply? Submit your CV and cover letter today – and take your career (and life!) to the next level in Malta.

We look forward to welcoming you on board!