About Riga
Riga offers a relatively low cost of living, making the city an attractive option for both individuals and families. The city also has excellent educational institutions, high-quality healthcare, and a well-developed public transportation system. With its central location in the Baltics, Riga is the perfect starting point for exploring other European destinations. An international company in Riga is now looking for new team members to join its customer service team. Here, you'll work in a dynamic office environment with colleagues from all over the world!

We offer:

• Career opportunities (potential development as a product specialist, team leader, or shift leader)
• Social activities and company events
• Health insurance
• Performance-based bonuses
• Gym membership and access to coaching
• Game room and kitchen for employees' use
• Fruit and vegetable day every Friday
• Free coffee
• Relocation package (flight and accommodation for the two weeks)

About the company
Our client is a global leader in customer experience services, offering customer care, sales, technical support, and credit administration through a large network of contact centers. With over 29,000 trained customer service representatives managing services in 33 languages for more than 400 clients across 20 countries and over 50 service centers worldwide.

Job description
Are you ready to embark on an exciting journey and help create positive online experiences for millions of users? Don’t miss this opportunity! Your daily role will include the following tasks:

• Serve as a point of contact for calls, chats, and emails from users
• Provide customer service to our clients
• Assist and communicate with customers through various channels, including phone
• Answer customer questions and guide them in case of any product issues
• Handle complaints
• This is a full-time position (40 hours per week)
• Direct customer support at major events around the world
• Other tasks as needed

Your qualifications

• Fluent in Swedish, Danish, Norwegian, Finnish, German, or Polish 
• Experience in customer support is recommended and considered an advantage
• Basic computer skills
• Excellent problem-solving abilities
• Ability to handle multiple competing priorities, tasks, and strong communication skills to express yourself clearly and concisely
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If this sounds like the job for you, don’t hesitate to reach out with any questions or send us your CV directly, and we’ll schedule an interview.